Frequently Asked Questions

  • We recommend booking at least 4–8 weeks in advance, especially for weekends and weddings. Popular dates fill quickly!

  • A signed contract and retainer are required to officially secure your event date.

  • Yes, a non-refundable retainer is required to lock in your date. The remaining balance is due before your event.

  • We understand plans change—reach out as soon as possible and we’ll do our best to accommodate rescheduling based on availability.

  • We provide services for weddings, birthdays, corporate events, baby showers, and more!

  • We focus on creating a fun, seamless, and elevated experience with high-quality photos your guests will actually love.

Experience & Setup

  • We typically need about 8x8 feet of space, plus access to a standard power outlet.

  • Setup usually takes 45–60 minutes, and we arrive early so everything is ready before your event starts.

  • Yes & No! Digital bookings do not have an attendant, but our Golden Glow Print Experience and Glow Luxe Experience includes a friendly attendant to assist guests and keep things running smoothly.

Features & Customization

  • Absolutely! We create custom overlays to match your event theme, colors, or branding.

  • We offer a variety of standard backdrops, with premium options (like draped backdrops) available as an upgrade.

  • Yes! We include a curated set of fun, high-quality props for your guests to enjoy.

Photos & Delivery

  • Yes! Guests can receive their photos instantly via text, email, or AirDrop.

    If you have selected our Golden Glow Experience or Glow Luxe Experience, your guests will receive instant prints.

  • Yes, you’ll get access to a full online gallery after your event to download and share.

  • Yes! Print options are available depending on the package you choose.